Report #1
05 Jun 2020 at 13:02
Reported by:
NM
Amount owed: EUR 30.00
I sent my translation with the highest quality to the outsourcer. It was sent on time. What is disturbing me is that he didn't tell the whole story. He just said I was unprofessional and the quality of my translation was poor. As a professional translator, I tried my best to solve this problem but I can't find the most appropriate way to keep working for him. Do you know why I needed to tell the public all his working conditions on Blue Board? It's because I had been treated unfairly. His payment for the requested transcription was only 1 USD per video minute, its duration was about 30 minutes and he needed me to finish it within a day with time coding etc. After I had sent him a high quality transcription file with the SRT format as per his request, he sent me another e-mail to ask for an extra TV script. Of course, he asked me to review my completed job. They said I didn't transcript everything in the provided audio file but, indeed, they didn't understand how the requested transcription should be performed exactly in the target language. I also explained them about my point of view, but what they needed me to do additionally was an extra TV script. I am freelance but I am not free! For this reason, I asked him to pay me more money for my additional service. But he insisted strongly that he wouldn't pay me money for the the extra request and proceed to payment for my completed job if I could not do what he needed...

